Print the value of index0
  • Report:  #873806

Complaint Review: Stanton Optical

Stanton Optical Stanton Optical Nightmare Fair Oaks, California

  • Reported By:
    Kate — Fair Oaks California United States of America
  • Submitted:
    Wed, April 25, 2012
  • Updated:
    Wed, April 25, 2012

Stanton Optical is terrible!  They never tell you no refunds until you have already purchased everything.  This all started in February and to make a really long story short, I am still dealing with it. After returning there five times, I am told no refund.  My troubles range from the wrong prescription three times and my frames falling apart once (the day I got them).  The manager basically has his hands tied.  They cannot issue any refunds, for any reason.  They are disorganized and their corporate office does not know what customer service means.  I wish I read the reviews before I went there and only hope other people do and take their business somewhere else.  Do not go there!

Respond to this Report!