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  • Report:  #1418768

Complaint Review: Star Cannabinol Isolate

Star Cannabinol Isolate EJC Health Products, LAURELI*ENDURANCENOW, AOH Health products Offered me a free bottle, just pay S&H of $4.95. Then charged my credit card for $92.71. When I called to see why they said it was a free trial and my trial was good til January 4 but yet they were already trying to charge me. Pewaukee Wisconsin

  • Reported By:
    Allyson — other United States
  • Submitted:
    Fri, December 22, 2017
  • Updated:
    Tue, March 06, 2018

When I called to find out about the charges on my credit card, they said it was a free trial period til January 4 and I could cancel anytime if I wasn't happy. I told them to cancel it please because I wasn't aware of any subscription or any other charges. They refused to cancel it numerous times. I had to call back 3 times and finally get downright rude and threaten to sue them considering they were telling me that cancellation was not a problem, yet they refused to do so. I'm still not sure if it got cancelled because I have yet to receive a confirmation email.

1 Updates & Rebuttals


Mark

Dewitt,
Michigan,
United States

#METOO

#2General Comment

Tue, March 06, 2018

THIS COMPANY IS A COMPLETE SCAM. Aside from also experiencing the  $92.00 charge(it's in the fine, fine print. You have to call within 14 days to "cancel" or they charge you 30 days later - for THE PRODUCT THE ORIGINALLY SENT YOU!), I suspect the product is pure snake oil. First of all (Their cannabinol Isolate) is totally clear and tasteless. I've NEVER had any real cannabis extract "anything" that you couldn't taste SOMETHING. This is like pure clear, glycerin and oil.

Not to mention, under Federal law, any cannabinoid is a schedule I drug and not sure how it can be so indiscriminately sold over the internet - in fact, I know they can't because no bank will associate with any "marijuana" business. It's all BS.!(unless there really is no "cannabis" in the product!) THIS IS WHAT I DID! I recommend everybody do this, and its a pain in the a$$, but cancel your debit/credit card immediately and dispute the charges w/your bank. It's an unauthorized charge! Or a charge made subversively. You'll get your $92.00 back ;)

Then, call the number on the bottle and ask what the $92.00 is for and "when can you expect this package?" - after you've canceled your card. The rep. explained their policy to me super fast and apologized and sent me another bottle right away! Haha. It came! Idiots. I called back to see if I could get them to send another one. Then they discovered I had canceled my card and their tone changed immediately. They were pissed, lol. Then I dropped the bomb that the jig was up and that I personally canceled my card AND TOOK my money back and then talked their stupid rep into sending me another bottle. Also that I was going to report them to the FTC, which I am about to do here in about an hour. When they open :)  F' em'. 

They say they're located in WI. I suspect it's a shell and it's an off-shore Co. Either way. Their product is pure bogus. 100%. The marketing and billing practices are completely unethical, illegal I'd imagine.

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