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  • Report:  #1453220

Complaint Review: Star=Telegram of Fort Worth

Star=Telegram of Fort Worth Unwilling to renew my subscription,unwilling to honor my request. Fort Worth Texas

  • Reported By:
    Lana — Fort Worth Texas United States
  • Submitted:
    Tue, July 24, 2018
  • Updated:
    Tue, July 24, 2018
  • Star=Telegram of Fort Worth
    808 Throckmorton Street
    Fort Worth, Texas
    United States
  • Phone:
    817 390-7383
  • Category:

I subscribed to this paper for 6 months and paid up front. I specifically let the salesman know I only wanted 6 months, as I was moving after that time.

Star-Telegram continued to throw papers for two more months. Then they sent me bills demanding the amount of about $18.00. I let them know I requested only thhe time period of 6 months so anything after that was not my responsibility. Then they turned my bill over to collection agency. 

This is very unethical. I told them legally if they continued to give me a product I did ot request is is not my responsibility to pay for it, they told me newspapersare different, you must pay!!!

I have since filed complaint with state Attorney General,will file with local BBB. 

Anyone that experiences this needs to file with State Attorney General so they can trend thi and they will investigate this fraud. Maybe we victims should file class action Lawsuit against this outfit! 

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