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  • Report:  #1200059

Complaint Review: Star West Labs LLC

Star West Labs LLC Horizon Products LLC Shipped more than agreed. Elmwood Park New Jersey

  • Reported By:
    Customer — MARIETTA Ohio
  • Submitted:
    Thu, January 08, 2015
  • Updated:
    Thu, January 08, 2015
  • Star West Labs LLC
    PO BOX 428
    Elmwood Park, New Jersey
    USA
  • Phone:
    702-212-3289
  • Category:

An employee of our company agreed to purchase five gallons of degreaser for $46.95.  Star West Labs shipped a 5-gallon bucket with an invoice of $299.25 ($234.75 plus 64.50 shipping and handling.)  We did not order more.

Star West Labs shipped six additional 5-gallon buckets (30 gallons) for an invoice total of $1,688.00 ($1,408.50 plus $279.50 shipping and handling.)  Star West Labs LLC contacted the account payable department and offered a discount.  A check for $1600.00 was issued on 17 Decenber 2014 for the six buckets.  

After payment was made, Star West Labs shipped two more 5-gallon buckets and another invoice for $569.00 ($469.50 plus $99.50 shipping and handling.) 

 

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