Complaint Review: STARFIRE - PASSION FIRE INTERNATIONAL - TIM JOHNSON - DOUG FIREBAUGH

I originally made (2) orders for mlm educational material. One I paid $46.50 & the other $275.20 back on 08/04/2005. I made several attempts both by telephone & email to get a response about not receiving my order.

The first reply I got was a 25 Aug 05 apology & a promise to forward the situation to author/supplier of the materials for an immediate status call to myself. After waiting several days with no call/email from either I finally got the $275.20 order after the 30day period.

I then emailed Tim Johnson again to advise him of the 2nd order still not being filled. His reply was stern advising he done all that he could & it was in Doug Firebaugh's hand. I wrote him several time with no reply. I then got an email to join his training call he host.

At the end of the call I asked for his assistance in this matter to which he proceeded to chastise me saying this is not the forum for this, quickly mumbled a email address & went to the next person. That happened on 9-15-05 calling into 1-602-294-3000 passcode 1321 @ 10 p.m.

My bank will not do anything for 45-90 days to give this company time to ship the product which is already in violation of the law regarding time limit to ship a product. My bank didn't seem to care. I am at the end of my patience & would like a refund & apology immediately or my product & an apology. I have all original emails upon request available.

David
Waterbury, Connecticut
U.S.A.