Complaint Review: StartLogic

Tried to register domain name and get hosting for my new project. Paid money right away with Paypal. After completion of order - didnt get any confirmation emails (good thing i paid with Paypal, isnt it - i got proof of whole thing, overwise - there wouldnt be a single trace left). Contacted sales - "oh yeah, we will sort it right away, give us copy of your paypal reciept.." and didnt hear from them ever since.

So i filed complaint with Paypal (you know how those domain names getting registered nowday? they gone in minutes onces you found good name. Often stolen by very registrar).

Now, 5 days later i am getting confirmation from StartLogic that they recieved my order.. aha.. and failed to register my domain.. b/c its taken (well yeah. Its taken by me, right before i got this email today - i went ahead and registered it with trusty register.com - got it done in 1 minute. Funny that).

Its interesting business model - get money, do nothing, then , if customer got proof and can actually complain - pretend you did something.. but do not really do it... Yuppie.

What a ripoff that would be. Got to love paypal folkz.


Sergei
Moscow
Russian Federation