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  • Report:  #200634

Complaint Review: State Farm

State Farm ripoff Beware Changed my policies without consent lost my declared vaule! Duluth Georgia

  • Reported By:
    Buford Georgia
  • Submitted:
    Wed, July 12, 2006
  • Updated:
    Sun, August 06, 2006
  • State Farm
    11350 Johns Creek Parkway
    Duluth, Georgia
    U.S.A.
  • Phone:
    770-418-5700
  • Category:

Our 1970 Bel Air was totaled State Farm conveniently lost the declared vaule we had on her. Bel was a member of our family for 8 yrs. State Farm switched drivers on our cars I drive a 1976 Chey Nova Concours my baby of 23 years. State Farm switched me & my husbands birthdates. Raised the deductable on the house, we found out after the hail damage. Changed the policy on the Nova to just liability. Agent caught that. I find these things out when I file a claim. All mistakes are in State Farms favor. I changed agents once being told they where responsible, I now know it is coming from regional office Johns Creek In Duluth Ga. Which is condensending to me says problems are fixed yet are not. Kent Bowers Is a bad man boss Lamar Cannon sticks by him. HQ in Bloomington Ill. Ted Loy won't address problems. I'm leaving for AARP or Amica. Looking to go to sleep & wake up with the same policy I started with. Classic car owners Beware. State farm says they are a paperless office your file only exisits on a unreliable computer with a 2 yr old at controls.

Alice
Buford, Georgia
U.S.A.

1 Updates & Rebuttals


Mark

Trinity,
Florida,
U.S.A.

Declared Value

#2Consumer Suggestion

Sun, August 06, 2006

Declared value is a misnomer. Declared value means only that the company can pay up to that value, it's still an actual cash value policy. Say you declare a value at $30,000.00, if the value of your vehicle is ony $20,000.00 that's what the company owes you. On the other hand, if you declare a value of $30,000.00 and the value is $40,000.00 then all they owe you is $30,000.

It is very important to have your classic car appraied by a qualified appraiser that is schooled in classic cars. I don't know the particular practice of this company in changing policies, but hope this helps you understand that you were probably paid that real value of your vehicle.

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