Complaint Review: STATE OF NEVADA DMV

I recieved the notice that its time to renew my drivers lic in the mail.  I had heard that its possible with a good driving record I could do it on line and avoid the long lines at the DMV.  I called the DMV and they told me that I had a bad debt, they transfered me to the bad debt department.  I then talked to a lady named KATE (a supervisor there) she told me the that 9 years ago I wrote a check for a registration on a vehical and the check was returned. 

I then asked for how much, I was very suprised to hear this since I had renewed my license and registered several vehicals over the years with no problems and had a good driving record.  I never once heard anything about fees due or anything about this check.   She just kept telling me that i have to pay the bill and not really interested in the fact or to even think it was odd that after all these YEARS they finally chose to tell me about it.   With each question she seemed to want to get off the phone and finally told me the FEE was to pay REGISTRATION fee for another person ( not myself or my vehical) by the name of KRIS Michale,  thinking back 8 years, is hard to do , but had remembered loaning money to a freind name kris but dont remember a check , I also had mentioned in the converstation that I do not bounce checks and my bank would have notified me, it was later she  confessed that it was not a NSF CHECK but a Check I PUT a STOP PAYMENT ON,  

She didnt seem to undertand the difference between STOP PAYMENT and NON SUFFICIANT funds.  She argued that I owe the money because he was my freind,   although at the time I gave her the benefit of the doubt this KRIS was the same freind that I am no longer in contact with , i still didnt get why they never contacted me and why I HAVE to pay his registration.

I know when registration is not paid its not past due registration , i also know that if I bounced check or nsf his vehical would  no longer to be a valid registered vehical and that the owner of the car would get notice of this debt, IT clearly says in the DMV the fee charged for RETURN CHECKS is like $20something dollars, so if it were my freind that I recall maybe I owe the return check fee

I also told her that I do recall years ago reporting a book missing, ( check book) maybe it was stolen or lost, she then told me i should have filed a police report.   My bank didnt advice filing a police report that all i had to do is cancel out the checks in that book series

THEN kate told me to call the COLLECTION AGENCY ( they hired in CALIFORNIA) can you believe that ? The state of nevada gives jobs to CALIFORNIA instezd of companies in their own state

SHe told me to call the COLLECTION AGENCY in SAN DIEGO CA that I had to pay them to get my drivers lic, so i did then I find out that my return check fee is over $600+ dollars owed to the STATE OF NEVADA

THEN I LOOKED THROUGH my old address book and realized that now it was not the same KRIS because My freind KRIS at the timehad different last name, so i called back to talk abou tthis wtih them , they didnt want to talk to me, they were rude. I explained to the people int his department, I explained that I am also trying to save my home from foreclosure and that losing my ability to drive would mean that i would lose my job. I explaind to them that if i pay this fee i cant make my mortgage payment, meaning I cant keep my promise to bank to make mortgage payment

THE staff MEMBER that day thought it was funny , she giggled, she hung up on me and I called and caled and called demanding to talk to a supervisor , she kept hangin up on me.

THen I called the GOVENORS OFFICE, they seemed to want to help. I spoke to a lady named Chirstine, she was very nice and said sh ewould look into it.  I told her my story, she then told me the next day that THE reason I owe this money is because the lady at the DMV that was giving me such a hard time determined that I was not truthful is because this guy named KRIS lived with me.

I asked her how they found proof that KRIS lived with me, she told me itsbecause my address at the time is the same as this guy named KRIS.

I told her that KRIS did not live with me, my freind nor this other kris guy. She said can you prove it, I told her yes.   THE ADDRESS that the DMV person said that WE lived together with is a MAIL BOX address and was never my physical address.   The address on Decatur ave in las Vegas was the address of my MAIL BOX at the MAIL BOX ETC now known as the UPS store where HUNDREDS of people have a mail box.  I explained that just because someone rented a box there where i do not anymore does not mean we live together, it simply means he also rented a box there.   I also explained that the last time I recieved mail there was in the year 2004

I told her that my current address has been my address since 2004 to the present time

TO this day they say I owe somone elses CAR REGISTRATION even though its not my car and I owe the money because I put stop payment on this check 9 years ago

THEY also told me their records system is not the best and this is the reason that fees were added to the original amount.  Had their records system been better, they would have notified me YEARS ago ,so the DMV admits their record keeping system is not a good one and at the same time they say its a sure thing I owe all this money.   MOST of whats owed is because they dont have a good record system. I complained to the fact that they should have told me the last time I renewed my lic, or the last time i registered several vehicals over the years. I also reminded them that they ahve had my address for years and never once told me that I OWED this money

TO this date I have not heard a word from the DMV and have no proof that I owe this money . ITS all based on the fact ( acording to the GOVENORS office) that its because KRIS lived at the same address as me..... ( that address was a mail box address that I havenot used for 7 years.. SO because KRIS M had a mail box there I owe the money?  HOW weird is that