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  • Report:  #1434069

Complaint Review: Stauer

Stauer They charged me for jewelry I returned. Burnsville Minnesota

  • Reported By:
    Joan — Fort Collins Colorado United States
  • Submitted:
    Tue, March 13, 2018
  • Updated:
    Tue, March 13, 2018
  • Stauer
    14101 Southcross Drive W
    Burnsville, Minnesota
    United States
  • Phone:
    1800 719 9082
  • Category:

Stauer sent me multiple items when I only wanted one.  They said I could return what I did not want. 

I returned all the items except one pair of ear rings that I wanted in the first place.  This item was priced at $118.95 plus shipping $19.95 for a total of $138.90. 

Stauer charged me $334.25.  This is the price of the more expensive ear rings that I returned as soon as they arrived.  The invoice date is 11/02/17.  Stauer said they received the jewelry I returned.  Stauer said they would lower my charge to $306.  This is still wrong. 

The ear rings I kept are green Helenite without any diamondauras.  I purchased a one year Stauer membership which I will not be using because I will not ever do business with Stauer again. I will not recommend Stauer to any one.  

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