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  • Report:  #385863

Complaint Review: Steam Buddy

Steam Buddy Was charged for a product even though I never confirmed the order. Santa Clarita California

  • Reported By:
    Seattle Washington
  • Submitted:
    Wed, October 29, 2008
  • Updated:
    Mon, November 17, 2008

I clicked on this offer through e-miles promotion and thought it seemed like a good deal. When I got to the end I realized that the shipping charges were exorbitant and found no place to cancel my order or remove items from the shopping cart. So, I closed the window. I realized today that I was still charged for the item. I also found others in the same boat. I've contacted my credit card company to report the fraud.

Ryan
Seattle, Washington
U.S.A.

1 Updates & Rebuttals


Ryan s

Seattle,
Washington,
U.S.A.

I've returned the product, now let's see how they react.

#2Author of original report

Mon, November 17, 2008

I returned the product today with a strong complaint letter and a demand of not only what I was charged initially but my return costs as well. We'll see if they respond positively.

As a side note I complained to e-miles and they responded with a nice note stating that they'd complained to their contacts at Steam Buddy and also had removed the vendor from their offering. I'd encourage others to report to e-miles as well.

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