Steel Building Pros TRUSTED BUSINESS REVIEW: Steel Building Pros dedicated to customer satisfaction. Steel Building Pros A+ positive rating for their commitment to the Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. Steel Building Pros has a strong track record with providing customers with top quality products, outstanding customer service. Headquartered in Virginia Beach, VA Steel Building Pros has dozens of employees working to ensure that customers’ expectations are exceeded.
Ripoff Report REVIEW /Commitment to Customer Satisfaction
Steel Building Pros joins Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a long name for a program that does a lot for both consumers and business alike.
Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a program that benefits the consumer, which helps to increase consumer satisfaction and confidence when doing business with a member business Verified By Ripoff Report.
When a company or individual joins the Ripoff Report Corporate Advocacy Program, they must make a commitment to us - in writing - to 'doing whatever it takes to make things right with their customers.' What does that mean? It means that Ripoff Report expects that members of our Corporate Advocacy Program will review and respond to ALL customer complaints promptly. It means that every complaint will be taken seriously and every customer will be treated fairly and with respect. It means if a customer did not receive what they expected, the company will work with that customer to fix the issue. It means that if a customer requests a refund and if there is any reasonable basis for that request, we expect the customer will be given a prompt refund (some refund requests may not be reasonable, so this does not mean a refund is guaranteed in every case). "Making things right" can mean lots of different things to different people, but our point is this - by working closely with the company or individual to resolve any disputes, Ripoff Report can track the footprints of customer service to ensure that our Corporate Advocacy Program members are doing everything they can to treat customers fairly and to increase their customer satisfaction.
ALL COMPANIES GET COMPLAINTS, BUT HOW THE COMPANY HANDLES THOSE COMPLAINTS, SEPARATES GOOD BUSINESSES FROM THE REST
Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..
By ED Magedson - Founder, Ripoff Report
Steel Building Pros approached Ripoff Report with the intent of wanting to resolve any customer issues and reports posted on Ripoff Report.
As a part of the Corporate Advocacy Program the member business allows Ripoff Report to send an email to all of those who filed a complaint in the past, letting the customer know, the member business wanted to make things right with them, whatever it takes to do so. Ripoff Report always monitors these emails to insure the member business does what they agreed to Steel Building Pros did just that.
STEEL BUILDING PROS CONTINUES TO CLARIFY WHO THEY ARE AND WHAT THEY CAN DO FOR CLIENTS
" STEEL BUILDING PROS is a Service Disabled, Veteran Owned US based company that has provided thousands of happy customers across the globe with the best steel buildings on the market paired up with the amazing customer service. We can assuredly tell you that there is no one who cares more about your steel buildings needs and satisfaction than Steel Building Pros.
Steel Building Pros offers 6 different Models:
After you call, our team of experts will walk you through the process with ease. If you're unsure about what kind of building you'd like or which one best fits your needs, our team of experts will help you get into the right steel building for you. Our buildings are 100% customizable and can work for residential, agricultural, industrial & commercial applications!
WHY STEEL BUILDING PROS IS BETTER THAN THEIR COMPETITORS
” Steel Building Pros, unlike the competitors, never compromises quality of our products, that's why we can offer a 40 year warranty on most of our products. We will never send you anything that doesn't at a minimum meet the local & state guidelines for your area and you will always get an expert to help you figure out which product is perfect for you. Keeping the customer at heart, we strive to provide you with the best possible experience when looking for your steel building.
After reaching out to Steel Building Pros, a professional will contact you about your Steel Building needs. Our staff is extremely knowledgeable and can help find the right building for you, based off of your needs. We are extremely knowledgeable about our products and which ones fit certain applications the best. Most of our customers choose to assemble the buildings themselves to save even more money on their buildings but sometimes that's not an option. That's why we've built positive relationships with contractors around the globe. If you need your building assembled, we'll find the right contractor for you!
"In 2014 I purchased a steel garage from the competition which was smaller than what Steel Buildings Pro. offered. Uncomfortable with the garage I bought and had delivered, I began negotiations with S.B.P. They got back to me with answers to all my questions. When all was said and done and the price agreed, I purchased their garage. Delivery was on schedule and the crew sent to do the installation was supurb. They worked thru adverse weather conditions and in fact I had to insist they stop to take their lunch! I love this garage I purchased and I still have the competitions sitting on pallets. I have pictures from start to finish will be glad to share the photos with a potential customer." Tony M. – Virginia
STEEL BUILDING PROS - STATEMENTS FROM THE PRESIDENT – ROB HOBBS
" Dear Steel Building Pros Family,
My name is Rod Hobbs and I'm the president of Steel Building Pros, I proudly served our country in the United States Navy. During my naval career I worked diligently upholding the Navy's core values: Honor, Courage & Commitment. Anyone who's known me since, knows that these core values have stuck with me. That's why our company goes above and beyond the call of duty in not only providing the best products but also the best customer service in the industry.
I started this company almost 20 years ago after spending several years working for another steel building company that only had one product line. Time after time, I saw customers pushed into something they didn't really want because that's all the company offered and I thought there has to be a better way. How much nicer would it be actually being able to provide the right building for each customer based on their individual desire, budget, and application instead of trying to persuade a customer into a different type of building because that's all we had. That's why I'm proud to offer all styles and designs of steel buildings engineered from only the highest quality materials. Yes, you may pay a little bit more initially but I believe in sharing the facts with our customers and giving them the chance to decide what's best for them. Give us an opportunity to serve you and I'm confident, you'll be glad you did.
Thank you again for taking the time to research our company. I'm fully committed to your satisfaction. If there is anything at all I can help you with, please do not hesitate to e-mail me at rhobbs@steelbuildingpros.com. I look forward to hearing from you and helping you with your steel building project.
Respectfully, R. Hobbs President/CEO Steel Building Pros Come in to Steel Building Pros and see why our personalized service makes us the best support team in the world.
At Steel Building Pros we pride ourselves in using the highest quality PRODUCTS.
Our products are the best on the market. They meet or exceed all government, state, and local wind load requirements. Our buildings are engineered to last a lifetime and require little to no maintenance. We're so sure that our products are the best on the market that most are accompanied with an unheard of 40 year warranty.
ANY BUSINESS THAT CAN ADMIT THEY MADE MISTAKES AND CORRECTS THOSE MISTAKES IS A BUSINESS YOU CAN TRUST AND WORTH DOING BUSINESS WITH
As stated above, Steel Building Pros is committed to 100% customer satisfaction and has made every possible effort to ensure that all customers have a positive experience while at their business.
After speaking with the management at Steel Building Pros and emailing anyone who filed a complaint in the past, Ripoff Report is proud to give Steel Building Pros a positive Rating. Steel Building Pros made efforts to ensure that all customers were satisfied and owner, CEO, or Managing Member assured Ripoff Report that the business has an improved business model that features customer satisfaction as the top priority.
STATED IMPROVEMENTS FROM STEEL BUILDING PROS
Their new policy is to always contact all customers to gather valuable feedback so that they can continue to adapt and deliver the best customer service possible. Steel Building Pros is willing to go beyond the call of good customer service and do what it takes to make things right with their customers.
Steel Building Pros is dedicated to customer satisfaction Steel Building Pros is dedicated to customer satisfaction and providing its customers with both the best products & experience possible. Steel Building Pros receives a positive rating for their commitment to Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program. Steel Building Pros receives a positive rating for their commitment to Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program. *Any consumer not receiving satisfaction from a member of Ripoff Report's Corporate Advocacy Business Remediation and Customer Satisfaction Program should email us at EDitor@ripoffreport.com.
This kind of dedication to customer service means that Steel Building Pros will do whatever it takes to make sure their customers are properly taken care of.
In the future, if anyone has any complaints or concerns with Steel Building Pros, you are invited to contact them directly via email: contact@steelbuildingpros.com (again, please be sure to cc: EDitor@ripoffreport.com so we can keep track of the company's response and to insure customer satisfaction). You can call Steel Building Pros directly at 757-754-1000.
As always, Ripoff Report cannot guarantee that every customer or employee will always be 100% satisfied in every case, but we promise that if you have any concerns with Steel Building Pros or any of our Corporate Advocacy Program members, we will do everything we can to see that the issue is addressed quickly and that you are treated fairly and with respect. Any issues you think you cannot resolve with any member of Ripoff Report's Corporate Advocacy Program, please contact us at EDitor@ripoffreport.com.
Remember, just because a company or individual is reported on Ripoff Report does not mean you should not do business with them. Use Ripoff Report information as a tool to your advantage. Be knowledgeable about any company or person you hire. Also, don't be afraid to ask questions and get additional information until you feel comfortable in allowing them to work for you.
Be sure to contact us with your questions and comments about any business that is part of the Corporate Advocacy Business Remediation and Customer Satisfaction Program. Your questions, comments and suggestions are always welcome and will be considered even if we don't agree with them. Please realize Ripoff Report is chartering in new territory, working to make a change for both consumers and businesses alike.
How does a business get Ripoff Report Verified™
The member business allows Ripoff report to email everyone from the past. Those who respond to Ripoff report with a valid complaint must be take care of.. they have made a commitment that if anyone contacts Ripoff Report in the future, they will make things right within 14 days. The member business must err on the side of their customers. Otherwise the member business is off the program.
Ripoff Report has determined that Steel Building Pros meets Ripoff Report Verified™ standards which include a commitment to make a good faith effort to resolve any consumer complaints. Members of the Corporate Advocacy Business Remediation and Customer Satisfaction program do pay a fee for our on-site review, 24 hour monitoring and for support with customers to resolve any disagreements.
Ripoff Report sends a 3rd party service to do an onsite inspection of the new member business. The on-site inspection / review does not mean that the products or services offered by the business have been evaluated or endorsed by Ripoff Report, and has not made a determination as to the business' product quality or competency in performing services. We can verify, that Ripoff Report went to the business, verified their business or “work from home business”, there for, if a customer in the future does not get treated correctly, Ripoff Report can get the problem resolved. If not, and the customers is right, the member business will be taken off the Corporate Advocacy Program. Remember, Ripoff Report emailed every customer from the past that filed a complaint to make sure the member business made things right with customers from the past. Again, to err on the side of their customer, those from the past and those in the future.
Consumers can feel safe confident and secure when doing business with Steel Building Pros.
Here's why:
Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, and about Steel Building Pros’ Commitment to Excellence and Consumer Satisfaction.
Consumers should feel safe, confident and secure when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program, yes, a long name for a program that does a lot for both consumers and businesses alike.