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  • Report:  #813802

Complaint Review: SteelMaster Steelmaster LLC

SteelMaster, Steelmaster LLC HUNDREDS of their agents selling their products, with what the company will claim is no right, or that they are out of business, when in fact, they are representing the company, and just changing name Lies, Spam, ANy personal Data, Hundreds of phone calls from agents across the country InternVirgina Beachet, Internet

  • Reported By:
    Fred Williams — Oakland California United States of America
  • Submitted:
    Mon, December 26, 2011
  • Updated:
    Wed, April 23, 2014

Here's the deal with all of these companies, ESPECIALLY SteelMaster LLC.

If they cannot show the prices on their website, they are liars, cheats, and frauds.

Steelamster LLC has dozens of websites. All of them offer access to their information, and special pricing on the next page if you just fill out all of you contact info. If you give them your phone, it will ring 5-10 times a day. When 1 agent fails to get you, another agent from another state will start calling, and this often overlaps so that you have 2 or 3 people all offering you the "extra building someone else ordered that happens to be just what you are looking for."

The same goes for their email tactics. ANd don't think you are safe by just giving your name - they will find the rest through basic search and you will get the calls anyhow.

In addition, they are all run by adult children. SteelMaster might refuse your order after you have been hammered for months because the "owner of the day" has a fit and "doesn't need your d**n business."

Notice how they use each-others pictures, offer the same products? Well folks, this isn't a rocket science business. Tha machinery to make these literaly fits on a truck. Real steel building contractors show up to a building sight and cold-roll your profiles right there. These have a slight extra process in that the have to punch holes and shrink the steel into curves, but you get the idea.

There are very few factories set up to make these buildings. They are ALL THE EXACT SAME PRODUCTS. Know that company X, who is also company Y and Z all buy there steel from the same cold-rolled factory. Most of the time, their hated competition does too. What you buy from X,Y,Z is the same as A,B,C it just comes down to price, and if they actually have it. If they are a real "dealer," then after 30+ years in business, they know what sells the most, and any dealer would have those units in stock - Especially since the roofs are the same in each shape, you only have uprights and total width variances. The length is only the total number of 2 foot sections you choose. So again, a dealer would have 2 arches in 3 different styles al ready to go, and simply have to package the correct number of arches for you and print out your plans.

Why this industry is about the lowest of the low, I cannot tell you. In  general, if you are at 1500 sq ft, and over $7000, you are paying too much, as well as getting scammed. If they have it in stcok as they always claim, I suggest calling their bluff and picking it up the next day. If it is available you get the great deal they promised, if the demand a deposit for the price, it is a scam. PERIOD

2 Updates & Rebuttals


unhappy camper

FALCON,
Colorado,

BUYER BEWARE

#3Consumer Comment

Wed, March 26, 2014

!!!BUYER BEWARE!!!

These are quonset style buildings. Many counties across the U.S., and most home owner's associations will not allow you to erect this type of building on your property.

Be VERY certain that you will be allowed to erect one of these buildings BEFORE giving this company any money or signing their contract because they will not give you a dime of it back.

Since losing nearly $3,500 of my money this way, I've read other reviews online from others who have also lost money.

Yes. I signed a contract that said that the downpayment was not refundable. I am at fault for my own stupid decision.

Just don't let yourself be pressured into signing a contract to "lock in your price" before you have authorization in hand to erect the building, because this company will afford you no sympathy and will cut you no slack.


Steelmaster buildings

Virginia Beach,
Virginia,
U.S.A.

Wrong Company Accused

#3UPDATE Employee

Wed, January 04, 2012

After reading your comments, I have reviewed our records and we do not have anyone with your name and location in our database so you could not have been contacted by one of our building representatives.  It appears that you are confusing our company with the one you are attempting to report.

The tactics that you describe are not employed by our salespeople or by our marketing department.  We do not have dozens of websites and we do not have hundreds of dealers in the U.S.

We have been doing business for 30 over years and are proud to carry an A+ rating with the Better Business Bureau.
 
Im sorry that you had such a negative experience with the company you dealt with. 

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