Complaint Review: Steeltoeshoes.com

 I bought a pair of boots from this online retailer for $120. I wore them in the house and they felt a little uncomfortable but figured it was because they were just new. I then wore them to work for a 12 hour shift and even though we have to wear steel toes in case we have to do maintenance and carry heavy items, we are in our office and walk very little most of the time. I wore them to work and walked about 1/4 mile that night on carpet. My right foot was killing me by shifts end. I wondered why the left foot was so comfortable yet my right one was killing me around the big toe area. I kept staring at the boot and noticed it was skewed bigtime to the right. The leather wasn't put on straight and the boot was manufactured with a major defect. Their policy states you can return defective boots within 60 days. I sent them back (cost me $10) within 2 days and couldn't wait to get another pair. I received a shipment notice that my boots were shipped shortly thereafter. I thought, wow that was fast, this company is good. I opened the box and was shocked to find the exact same defective boots returned to me!!!!! The explanation said the boots showed signs of wear and couldn't be resold. The boots were defective and shouldn't be sold to anyone. They totally lied on their return policy and do not want to discuss it with me anymore. I now have a $120 pair of boots I can even wear and have to throw them away. I buy a new pair of boots every year (company benefit) and really needed a new pair. I now have to wait another year to get another pair. I will never do business with them again and will buy all future boots at a brick and morter store so I can try them on, examine them for defects etc. Do not do business with this company ever...you'll be sorry.