Steph's Bags Non-Existant Customer Service! Winchester, Kentucky
I placed an order for 8 sets of bags on October 17th, 2012. Like all the other reports on here, i got the general automated responses the following day with my receipt and a UPS tracking number. As of today, December 2nd, UPS has not received any shipment, and Steph's has not returned any phone calls or emails.
I sincerely wish i would have read the reports on here about doing business with this company. I do believe i get the award for longest time without my order being filled or even a response with SEVEN weeks... and counting.
1 Updates & Rebuttals
jschneider20
Cedar Falls,Iowa,
United States of America
Update 20 February 2013
#2Author of original report
Wed, February 20, 2013
It has now been 18 weeks since i placed my order. I have not had a response from Stephs via phone or email. I sent an email and left a voice mail today stating that i am tired of waiting for a response, and if i did not hear from them within 24 hours, that i would be contacting the police.