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  • Report:  #526075

Complaint Review: Steph's Bags - Stephanie C Marsillett

Steph's Bags - Stephanie C Marsillett Stephs Bag Ripoff Missing Order Winchester, Kentucky

  • Reported By:
    Jeff — Oklahoma City Oklahoma United States of America
  • Submitted:
    Fri, November 20, 2009
  • Updated:
    Sat, December 05, 2009
  • Steph's Bags - Stephanie C Marsillett
    Winchester, Kentucky
    United States of America
  • Phone:
    8595950600
  • Category:

I placed an order October 22, 2009, received email confirmation the same day. Never received shipping confirmation. I called Stephanie, to no avail. She does not answer phone calls, but does occasionally reply to text messages.

On November 3rd, after I called her phone number about 20 times in 10 minutes, she informed me (by text message) that her dad had heart surgery and had not had time, but would take care of my order.

It is now November 19th and still no response or reply to recent text messages.

Do not purchase bags from this vendor! If its not a scam...... it sure is a poor operation.

1 Updates & Rebuttals


Jeff

Oklahoma City,
Oklahoma,
United States of America

Update! Bags Showed Up.

#2Author of original report

Fri, December 04, 2009

UPDATE!


The Cornhole Bags arrived and are of excellent quality! (December 2) Stephanie gave a follow up phone call to make sure I am satisfied.
I will give her another chance when I am ready to reorder. Be aware, there may still be some shipping delays until she gets the workload under control. 

Overall, the best bags I've seen to date. 

Good Luck!

Jeff from Oklahoma  

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