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  • Report:  #716010

Complaint Review: Stephen

Stephen HID Host Fast delivery, no support, quesitonable product San Francisco, California

  • Reported By:
    SteveB — Carlsbad California USA
  • Submitted:
    Sun, April 10, 2011
  • Updated:
    Sun, April 10, 2011
  • Stephen
    3931 Alemany Blvd., #2002,
    San Francisco, California
    United States of America
  • Phone:
    1-888-896-2268
  • Web:
  • Category:

Found them on internet as a cheap supplier of HID parts. I ordered a 75watt 6000K standard ballast kit that arrived in 5 days, absolutely no markings on ballasts.  After 4 days, one ballast failed, produced a burnt rubber smell. Lights were advertised as "Germany Made" questionable grammar indicated that the the source was non-US company. Requested an RMA 4 times, no answer. Just bought a replacement from them for $16 instead of grieving.

Decided to buy a similar kit from DDM tuning. The DDM kits was much brighter and truer although only advertised as 55watts. worked perfectly. Seems to be a far superior quality alhough the delivery time was 10-days and came from China, Its a better product. I also had good luck from CarHIDKits.com.

I believe that HIDGeeks sold me a lower wattage kit than advertised. I have no way to verify the actual output . The light color was almost greenish not white/blue. The lights are variable on start-up. I added a relay, no effect.  There is no response to any RMA request or email. They do not answer the phone.

If you want fast and cheap, you will get it. just be prepared to pay for any replacement. No warranty exists so do not pay extra for it. Just hope and pray.



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