Stephen Wad Vehicle under warranty not covered St George, Utah
On 1/8/2013 I took my 2012 Jeep Liberty in there because I cleaned the touch screen radio and it shattered. The service manager told me it was not under warranty because it looks like it was smashed in. I had taken the radio in there before because it completely turned off. I believe one of the techs in there dropped my touch screen radio and cracked the screen at the bottom which is where the damage started. When I cleaned the screen and pressed it, it shattered.
I was offered a refurbished one for $495 plus I would have to pay $190 for them to take my radio out and put the refurbished one back in. Since when did they stop honoring warranties? I will never buy another Chrysler product again. I am also putting on the rip off report about being lied to about the type of radio it was. I was told it was a navigation unit but its not. Just a crappy touch screen radio that they broke and want me to pay for to replace. I will never ever go to Thievin Wade again.