Stericycle Stericycle's illegal auto renewal service contract and price gouging. Part two Illinois
Signed a five year contract Jan. 2011, when I called them in Aug. 2016 to tell them I found another provider I was told my contract auto renewed for another five years and no why to get out of it. I had forgotten about even having a five contract with them like my other service providers you have them as long as you still want them.
I checked online and found out auto renew service contracts in NY State are only enforceable if a notice is sent from the provider between 15 and 30 days prior to the renewal date. This is to be done by either certified mail or in Person. Stericycle admitted they sent nothing to me in regards to the renewal date, it was up to use "to remember"
I faxed that information to my "account care specialist" at Stericycle, in the phone call to follow she was almost giggling while she told me that didn't apply to me and she hears this all the time from clients in NY State. She even brushed off my Attorney after he sent her thr official abstracts of the rulings. I stopped paying them in Sept. 2016 now into Nov. the sending me to collections threat became their responce.
When they sent me to collections this month they simply added $1634.40 to final bill to make up for the getting only 40% from the collection agent. My Attorney is writting to The NY State Attorney General in regards to Stericycle.