Complaint Review: Stethoscopes Plus

I ordered an electronic stethoscope on June 18, 2007. They did not send one and after two weeks I inquired about the order. The gentleman told me that there was a mistake in the engraving and it was being redone. He told me it would be another week.

I waited two weeks to inquire again and have not been able to get in touch with the company. I always get their voice mail. I have left numerous messages asking them to call me and have never been contacted. I drove to their address on the receipt they emailed me and it was a UPS Store where they have a post office box. Because of privacy reasons I could not get any information on the company.

I have even asked to cancel the order and have not had any success in getting my money refunded. I have included the information below from the receipt they emailed me. The phone number I have for them is 866-783-8467.

Sales Receipt
Date
6/18/2007
Sale No.
mms-105832
Sold To
Melody
US
Ship To
Melody
US
Stethoscopes Plus, Inc.
7683 SE 27th St #146
Mercer Island, WA 98040
Payment Method
Visa
Total
Description Qty Rate Amount
Thinklabs Electronic Stethoscope
Length: M4530A_28
Engrave_Font: calligraphy
Engrave_Text:
_Laser_Images: None
1 206.95 206.95T
Shipping: FedEx Ground Home Delivery 1 15.81 15.81T
Sales Tax 19.60 19.60
Sales Tax 0.00% 0.00
$242.36

Phillip
Tacoma, Washington
U.S.A.