Stone Court Apartments rip-off Atlanta Georgia
The staff at Stone Court Apartments is a group of arrogant and biased individuals who don't care about anything but meeting their leasing numbers.
I have been having a lot of service problems and their attitute certainly has not helped resolve them. I had to contact the top level to get some type of assistance, but they have also ignored my requests. That is the culture they have at J.M.G. Realty.
Ever since I complained to the home office, the local staff, specifically the business manager, Laura, has gone into a crusade to kick me out of the community. She is even contacting the neighbors to turn them against me. So much professionalism!
Besides being a bunch of rude individuals, they practice discriminatory and intimidation tactics like it was a normal thing. I have contacted the appropriate federal and state agencies, but I want to make sure that I utilize every single media to report this practices and have them changed.
L. S.
Atlanta, Georgia
U.S.A.
1 Updates & Rebuttals
Anon
Miami,Florida,
U.S.A.
Too Vague--what is the complaint?
#2Consumer Comment
Wed, March 12, 2003
What repairs are you complaining about, and exactly how is management biased?
Yes, rental companies do have leasing goals to meet--it's a business, that isn't exactly a realistic criticism of the company--they all have leasing goals.
Depending on the size of your complex, minor repairs might get side-tracked when emergencies come in. A good management company would let you know if there was going to be a delay in servicing your repair order.
Sometimes tenants complain about stuff, but then they make many demands, such as expecting staff to only enter during limited time frames or while the tenant is available, etc.
That is a very difficult position for management and a tenant has a much better chance of getting something repaired faster if they give management permission to enter the unit and make repairs when they can schedule it. Sometimes outside vendors are involved, so to coordinate a vendor's schedule, a tenant's schedule and managements schedule can be difficult.
Communication is a two way street. Before assuming your are dealing with racists, maybe review your communications--does managment know what is wrong and what needs repair, or do you place phone calls with vague statements such as "you never fix things". That is too vague, and you need to provide examples and details.
If a manager is stirring up trouble about you with other tenants, that is grounds for a lawsuit. Idle gossip is unprofessional and places management at risk for getting sued. If management has been discussing your tenancy with others, get those nieghbors to write statements detailing the discussions so you have proof.
Keep in mind, however, that if you are spreading rumors about the staff, they in turn can decide not to renew your lease when your lease expires. Even tenants who pay on time can experience this, and usually it is because they have become such a burden to management it is less of a pain to go through the expense of finding a new tenant than having the current tenant renew a lease and continue to frey the nerves of everyone in the management office.