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  • Report:  #866840

Complaint Review: Stone River Masonry

Stone River Masonry Stone River Custom Masonry Dont show up on time, Unreliable, Expensive, Messy, Disrespectful, Internet

  • Reported By:
    Mike3541 — Potomac Maryland United States of America
  • Submitted:
    Wed, April 11, 2012
  • Updated:
    Thu, April 26, 2012

Last Fall I've planned to build a patio that I've wanted to do long time ago. For this work I've decided to contract Stone River Masonry from Sterling, VA as he was recommended by a local nursery. They have sent their employee named Mo Singh. Total contract price was $19450.00 and the guy requested half of that upfront. Eventually we have split that upfront deposit in half and Mo Singh started his work. He worked for only 2 days and on the 3rd day he didn't show up. I've tried to reach him repeatedly over the phone but with no luck. Finally after a week of waiting he called me and explained his absence with his medical condition (he had severe nose bleeds). His proposed solution to our conflict was to send another guy who will finish my patio. But what a surprise, this another guy didn't show up and all what Mo Singh said was that this guy is unreliable. My patio is still not finished and I'm very disappointed in Stone River Custom Masonry.

1 Updates & Rebuttals


Stone River

Sterling,
Virginia,
United States of America

From Stone River Management:

#2REBUTTAL Owner of company

Thu, April 26, 2012

FROM STONE RIVER MANAGEMENT:

Thank you for interest in our company. We wanted to reach out to our clients regarding the negative review listed here and on numerous other sites.  These reviews are 100% fraudulent.  We will not list specific responses here, as the entirety of these reviews are fabricated. 
This same individual (non-client) has posted these reviews as what must only be a vendetta of some type. Unfortunately, the internet is open to any accusations someone wants to
fabricate.  *Karma*

We will not be deterred and will continue to proudly serve our community with professionalism and dignity. We will continue to build high quality projects while providing a great value.

We have positive referrals available in almost all neighborhoods in Fairfax and Loudoun County. Please ask any of your neighbors or friends that have truly worked with us for their opinions.  If you ever have any questions or concerns, were happy to assist.

Thank you

Management

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