Complaint Review: stonepeakfx

1) I've found this company trustpilot.com with positive reviews.

2) On their Pricing page https://stonepeakfx.com/index.php?a=pricing stonepeakfx company offered plans including:

    Starter Plan / $50 - $2999 / 2 Days / 2% daily Profit / Capital back in 7 Days

and promised:

    Capital and profit will be available for withdrawal at the end of the trading contract.
    We offer 100% satisfaction and Money back Guarantee

3) In Nov, 2023 I've opened account and invested in Starter plan with two deposits.

4) A few days later I was able to make one successful $10 withdrawal.

5) When I tried to make another withdrawal it was cancelled. I was told by stonepeakfx support that I had to make extra $200 deposit to enable withdrawals. I have tried to argue that there was no such clause in the contract. But I was warned by support that my account would be deactivated if I didn't comply.

6) In a few days I've made $200+ deposit. It was accepted and email was sent to me with $1,000 bonus which promised withdrawals in 48 hours..

7) Next day I received a message from support that I had to deposit another $500 to enable withdrawals.

8) After that I asked stonepeakfx support multiple times to return my funds and close my account per their money back and capital return policy. But my requests were ignored. Moreover I was warned again that my account would be deactivated if I didn't comply.

9) As of end of Nov, 2023 stonepeakfx support refuses to refund my deposits.