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  • Report:  #1522917

Complaint Review: 1StopBedrooms

1StopBedrooms 1 Stop Bedrooms Lies About Delivery Times + Refuses Agreed Upon Refunds = Scams Customers Out of Money Brooklyn New York

  • Reported By:
    James — Pittsburgh PA United States
  • Submitted:
    Wed, November 30, 2022
  • Updated:
    Wed, November 30, 2022

If you like anything on this site, just search for it and buy it directly from manufacturer or buy it elsewhere. Cut out this middleman with terrible customer service.

Bought a matching dresser set. Half of order was sent, other half backordered. Backorder was delayed 4 times. Upon cancelling the never arriving backorder, was told I would receive Return Instructions for the other half of the order. No instructions came. Upon contacting them, they said the other half of the matching dresser set could not be returned as it had been 35 days since delivery which is over the 30 day policy, even though I had never received the full order and got a verbal agreement to the return through their terrible customer service rep.

Their customer service reps are smug scumbags that seem to enjoy ripping off customers. Their positve reviews appear to have a large number of purchased reviews to counteract high number of the awful ones. They also didn't even respond with resolution off to a BBB complaint. 

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