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  • Report:  #66797

Complaint Review: Stores Online

Stores Online Product not received Orem Utah

  • Reported By:
    Wilson Wisconsin
  • Submitted:
    Thu, September 11, 2003
  • Updated:
    Thu, September 11, 2003
  • Stores Online
    754 E. Technology Ave.
    Orem, Utah
    U.S.A.
  • Phone:
    800-227-0004
  • Category:

You don't need to know how to use a computer. That is basicaly what was said at the seminar we when to, So me knowing a little more than the average PC user, decided that it would be a good opportunity to get started with.
When I got the information I realized that the form required for the SOL programer, was extreamly complicated to fill out, so I decided to build the site my self.

After about 10 months of reading and chatting with customer service and working hard to get the site up and running I realized that customer service was not giving me acurate information and that there were program bugs/errors in my storefront unrelated to my use of the program. When I first told customer service about the problem they didn't believe me, finaly they admitted there was a problem and they told me they would fix it. After about two weeks of waiting and calling for them to fix it, I realize that if I did have a good buisness online I would not be able to trust this company/scam with it.

That is some of the highlights of my experience with SOL.
PS: I find it kind of strange that people who supposedly had a good experience with SOL would even bother coming here or would even know that there were people complaining, unless they were being compensated by "some unknown sorce" ?

Abraham

Abraham
Wilson, Wisconsin
U.S.A.

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