Print the value of index0
  • Report:  #140325

Complaint Review: StoresOnline

  • Reported By:
    Chicago Illinois
  • Submitted:
    Tue, April 26, 2005
  • Updated:
    Mon, May 02, 2005
  • StoresOnline
    6330 S Eberhart
    Chicago, Illinois
    U.S.A.
  • Phone:
    847-815-0395
  • Category:

June of 2004 we purchased 6 licenses from Storesonline with the understanding there wolud always be assistance. Not knowing that Storesonline wanted to continue to charge for sonal assistance, and charge a large amount of additional monies. They called me about 2 weeks ago to inform me that there will be another $100.00 per charge per license to keep active or we will lose all rights to keep the stores. That's an a additional $600.00 more for something we have not even been able to use. We invested already over $2000,00 with not help from them. a total ripoff.

Tommy
Chicago, Illinois
U.S.A.

1 Updates & Rebuttals


Fe

Yishun Street 81, Singapore,
Asia,
Singapore

get your case right

#2Consumer Suggestion

Mon, May 02, 2005

Tommy, if you want to get your investment back, you need to gather all the information about the sale and how it was made to you. Then present your request for refund and cancellation to them via emails and keep a close record of these emails. Plus, call them and record the days and times and who you spoke with and what they said too.

Also, present your case to the BBB in your area, the FTC, FCC, your State Attorney General's office, and the FBI Internet Crime Complain Center.

Remember to also contact your credit card merchant bank to see how they might assist you if you feel you have been a victim of fraud.
The important thing is to be persistent and patient.

These people have no conscience and I hope that you'd be able to recover your monies. All the best!

Respond to this Report!