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  • Report:  #140352

Complaint Review: Storesonline

  • Reported By:
    Madison Wisconsin
  • Submitted:
    Tue, April 26, 2005
  • Updated:
    Tue, April 26, 2005
  • Storesonline
    754 E Techonology Ave
    Orem, Utah
    U.S.A.
  • Phone:
    801-2270004
  • Category:

We started SOL March 23rd 2005.We have put down $3000 and financed the other $3198 for 6 licenses and web pages.

We are shocked to see what others have experienced so far and want to cut our losses. But how do we get out from under the financial obligation?

I have started 2 sites but have not published anything. The web design tool has some powerful features, but I found it very inflexible and requires a lot more time than a WSIWG editor like Dreamweaver.

My first loan payment (18% interest rate) is May 1st. I am willing to try 3 sites for a year since I want to attempt to recoup the $3000. but I am afraid of the hidden costs everyone has experienced.

What can I do to cut my losses and run without my credit rating being dragged through the mud?

Please help us not be SOL.

Hannah
Madison, Wisconsin
U.S.A.

1 Updates & Rebuttals


Etwana

Fresno,
California,
U.S.A.

Demand Release from Contract

#2Consumer Suggestion

Tue, April 26, 2005

Most people find starting, running, and marketing one business to be challenging enough. Storesonline sells you six. It's disgraceful.

Here's what I suggest, engage customer service (a bit of an oxymoron at SOL, I know). You can find contact info at imergentinc.com.

Explain to them that you're very happy with the first three websites you paid cash for, but would like to be released from the obligation of the other three you financed. Tell them that if they allow this, you'll be a happy merchant, otherwise you'll work by every means necessary to get a full refund of all monies paid and contractually obligated.

Call them, email them, and send them registered letters until you're demands are met.

You'll need to stay on them, they're a little busy right now dealing with at least two attorney generals and over a dozen class action lawsuits.

You never know, chances are they violated some consumer protection and/or business opportunity laws in your state. Be sure to mention this in your communications with them.

Wisconsin does have business opportunities laws on its books requiring sellers of business opportunities to register with the state. This is according to the Federal Trade Commission:

http://www.ftc.gov/bcp/franchise/netbusop.htm#WI

You might want to include this in your letter too.

Good luck! Keep us posted.

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