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  • Report:  #950844

Complaint Review: Straight Talk

Straight Talk Will cut off your service without explanation and keep your money. Hateful, foreign customer service. Miami, Florida

  • Reported By:
    ronrhea2001 — Mt Pleasant Texas United States of America
  • Submitted:
    Thu, October 04, 2012
  • Updated:
    Thu, October 04, 2012

I had a prepaid plan with Straight Talk wireless communications. This was paid each month. Straight Talk offers an 'unlimited text, talk, and data' plan, which I purchased. I was cut off from service once one month ago. I called to find out why. They told me that my data usage was high. I explained that I was a college student who had to access the web for research. They reactivated it. A week later, they shut it off and told me that it was permanent and that I was not getting refunded the money I had spent for the phone I purchased from them (which is worthless now) or for the rest of the plan month funds. A total ripoff.

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