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  • Report:  #1340793

Complaint Review: Strano Rental & Realty

Strano Rental & Realty Strano, Strano & Associates DON'T RENT or ALLOW TO MANAGE YOUR PROPERTY Belleville Illinois

  • Reported By:
    E L — O'Fallon Illinois USA
  • Submitted:
    Thu, December 01, 2016
  • Updated:
    Thu, December 01, 2016

Go elsewhere if you don't want to be ripped off.  Military member - Rented 6 bedroom for 1 year.  Received house in dirty condition...dog hair everywhere, bathrooms filthy...had to clean entire house.  Multiple issues with house during the year...slow response to respond and non-experts used to make patch work repairs.  I would not be pleased if I owned this house.  Upon move out, the inspection noted dust on kitchen lights, multiple light bulbs out and a basement bathroom that was not cleaned (no objection, my mistake).  I was charged $800.00 from my security deposit.  I was given some receipts for a handyman who changed the light bulbs, landscaping  and one from a cleaning company with zero itemization.  I was given 15 days to contest, which I did; Zero response after multiple emails.  This is just one of my follow through efforts.  I will be contacting the Better Business Bureau.  This is my first ever online review, which should also tell you something.  If you are a renter, don't rent from a Strano managed property.  If you are an owner, Strano will not look after your house! 

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