Complaint Review: Strictly Health

I placed a significant order for the Hoodoba Pills, about 2 months ago or more. First of all, they charged my credit card twice!!! And I have not received anything at all yet. I have called the 1-800 number, but only get an answering machine, and they never called me back. I emailed someone to ask for them to refund me for the double order, and they said that I could return the double order once I received it. So I waited for it to come... but nothing. I later emailed them with the concern that I had not received anything, and they said that a "replacement order" would be replaced right away. I really don't think they ever sent it in the first place, and am getting worried that they stole my money and I will never get any of the products. This was a significant amount of money charged to my credit card and I don't have extra money to be stolen from me. I am very upset about this company, I thought they were credible, but I guess some people don't have any morals or integrity.

Heather
Oakville, Ontario
Canada