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  • Report:  #1471150

Complaint Review: Stripe Inc.

Stripe, Inc. They are holding $5,000 in merchant deposits CA San Francisco

  • Reported By:
    Cathy — AZ United States
  • Submitted:
    Thu, January 10, 2019
  • Updated:
    Thu, January 31, 2019

Stripe processed payment transactions and then held the deposits.  I am not making a complaint about the held funds.  My complaint is due to the fact that they willnot release the funds.

  The funds have been held since March, 2018 -- 10 months ago.  I can not get an email response and there is no way to contact them by telephone.  There is no risk of a chargeback at this point so the funds should be released.  My complaint is due to the lack of response from them.

1 Updates & Rebuttals


Derrick

Las Vegas,
New Mexico,
United States

This is happening to me too ...

#2Consumer Comment

Thu, January 31, 2019

I just had to file a complaint against Stripe for this same exact reason. They don't mind taking the consumer's money, but they have an issue giving it to the business it belongs to. 

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