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  • Report:  #1051212

Complaint Review: Pimsleur Technique

Stroll-Pimsleur Approach-Pimsleur Technique-Rapid Reading Institute Received a product i didn't want. Never received a bill. Received an overdue bill and tried to return it but was not allowed to do that. Will not refund me and I want to send the product back. Philadelphia Pennsylvania

  • Reported By:
    Laura — Studio City California
  • Submitted:
    Wed, May 15, 2013
  • Updated:
    Wed, May 15, 2013
  • Pimsleur Technique
    1600 JFK Blvd.
    Philadelphia, Pennsylvania
    USA
  • Phone:
    888-308-6904
  • Category:

I odered a starte version of the Pimsleur Approach to learning a language.  I paid 9.99 for that and was happy to receive it.

About a month later I received a box with the Platinum version of this product without a bill.  Now two monthl later I receive a bill for $256.00 saying that the payment for this product is past due.  I called and spoke with a representative of the Internet Order, LLC and they said that since its past the trial period which I never received a bill or even ordered this product that I could no longer send it back.  They said that I didn't read the fine print.  I told them I never received a bill during the trial period, or I would have sent it back then.  They had nothing to say and am now waiting for a supervisor to call me back. 

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