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  • Report:  #1114761

Complaint Review: Stroll

Stroll Pimsleur Language Learning Beware deceptive practices and sudden "recurring charges" that appear 60 days later Philadelphia Pennsylvania

  • Reported By:
    Dianne — Dallas Texas
  • Submitted:
    Sat, January 11, 2014
  • Updated:
    Tue, January 14, 2014

In November I purchased an abbreviated language learning system and an additional CD of popular phrases.  The charges appeared on my credit card at $9.95 and $39.97 as expected and both appeared on the credit card statement with the appropriate "N" marked on the field for recurring charges.  

Suddenly in January that same credit card was hit for an additional $64.00 as a "recurring charge" for merchandise I did not order, nor have I received.  No one is answering the Customer Service number as yet.  I have sent an email complaint and we will see if that results in the demanded charge reversal.

1 Updates & Rebuttals


ExposingStupidity

Tampa,
Florida,

How to get your money back!!

#2Consumer Suggestion

Tue, January 14, 2014

I have dealt with these scam artists myself.  Call your bank IMMEDIATELY!!  Then call customer service and tell them you are calling the BBB.  These customer service agents are to refund you and provide you with a label to cover the shipping costs of return materials.

MAGIC WORDS TO GET YOUR MONEY BACK FROM THESE CROOKS:

Better Business Bureau

Attorney General

Twitter, Facebook, Blog (mention negative review)

Bank, Chargeback, Fraud, Litle

Lawyer

Lawsuit

Small-Claims

 

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