Print the value of index0
  • Report:  #1432819

Complaint Review: Strong Current

Strong Current Said the the antennas were returnable and refundable if unsatisfied. However, no service tech is available to assist! Since the antennas fo not work in my area, I would like to return them! Pacoima California

  • Reported By:
    Carole — MURRIETA California United States
  • Submitted:
    Tue, March 06, 2018
  • Updated:
    Tue, March 06, 2018
  • Strong Current
    13507 Van Nuys Blvd., #4701
    Pacoima, California
    United States
  • Phone:
    716/330-1335
  • Category:

On February 16, 2018, I ordered 5 HDTV antennas, for my home, in order to reduce my high cable bill.  The next day, I got a call from an unknown person saying my card and order had not processed properly and asked for my card number.  Since I didn't know this person, I told him to cancel the order, and I would decide whether to reorder or not.  Within a week, I received the ordered antennas. 

This weekend, March 4, we hooked up the first antenna.  The only thing we could receive, via the antenna, was several Chinese, Japanese and Spanish speaking channel and infomercials, and a few standard channels, which were extremely snowy.  This was with the antenna, in the middle of the room!  With the antenna on the north wall, we pulled only one (1) snowy channel. 

I need to return the antennas for a refund!  However, when I called, I got a recorded message asking me to push this number or that according to a menu.  When I got to the final button, for the return/refund department, no one was available to take my call (at 10:20 a.m. on March 6).  Even though the number comes up as New York, someone should be in the office!  The physical shipping address is in Pacoima, California!  What gives???

Respond to this Report!