Complaint Review: Strong Man Moving

I have hired many movers and have never been asked to pay up front.  You are fortunate because those are the general terms and conditions for ANY local move, particularly the small amount you had to pay - meaning you had very little to move.  The guy quoted you a flat rate and he wanted his money because you decided to confront the mover about his service.  He wanted his money upfront because he didn't want to deal with you after it was done.  He figured you weren't going to tip him, so there was no point in waiting until after everything was moved.  Get the stuff in the house and get out.  I don't blame him.  You essentially gave up your leverage for him to do a good job by confronting him.

As far as attitude, my property got damaged and I had a beligerent man arguing with my in my new home.  In all likelihood, you were the one who got belligerent.  The fact you decided to do it in your home was your choice.  There is a process in place for reporting damaged goods during a HHG move, and that time is AFTER the move, not during it.  The mover can do nothing about your claimed damage at that point, so why bring it up?  By deciding that's what you were going to do, you essentially made the move continue on longer than it should have for something he can do nothing about that day.  Especially a move that sounds like a flat rate price.  

My attitude was well suited for the occasion.  Clearly it was not, and you admitted you were stressed.  A well suited attitude BTW would have been for you to wait until everything was moved, inventory all of the damage, and then ask for claim forms to complete for reimbursement.  That's how this works.

Poor people need to move to and do not have thousands of dollars to do that.  Poor people should seriously not hire a mover.  That's why there's such a thing as U-Haul.  You get a truck and you find guys via a u-pack service to perform the move for you.  Now more responsibility falls on you in such a situation, but as you said, you're poor.  The overall burden should fall on you in such a circumstance.  Whether you hire a mover and pay what the service is worth, or doing the move yourself and hiring guys to help you....the service costs money.  You decided to hire someone and not pay what the real service was worth.  In the end, you paid...in damage, stress, and lost items.

I was the victim, not him. I did nothing wrong - just chose the wrong mover.  There is no victim here.  You admit you're poor.  This guy performs a service for those who won't pay to hire a legit mover.  He may not do it as well as a legit mover, but you selected the guy because he was what you could afford.  If companies like his were not around, you would have to do the move yourself.  You wonder how a guy like this is in business?  It's because of people like you who believe you can do a move on the cheap.  The lesson isn't that you chose the wrong mover.  The lesson has nothing to do with victimhood.  It has nothing to do with attitude.  The lesson is that moving is not inexpensive.  If you can't afford a legit mover, then do the move yourself.

I have hired many movers and have never been asked to pay up front. All my items got placed safely in my apartment and the movers were paid, even tipped for their great and professional service. The intention was never there on my part not to pay. As far as attitude, my property got damaged and I had a beligerent man arguing with my in my new home. Moving is already a very stressful event. My attitude was well suited for the occasion. What we are looking at here is a world full of hateful, dishonest, money hungry people. Unethical, theives that use the laws in their favor. Poor people need to move to and do not have thousands of dollars to do that. This man and his company are wrong. There is no gray zone. I was the victim, not him. I did nothing wrong - just chose the wrong mover.

Moe got beligerant half way into the move when I told him that his movers got some gray smudge on my off-white sofa cushion. He demanded payment of $350.00 right there, even though he had not completed my move.  I have to assume this was a local move based on what you paid; at $350, this would never have crossed state lines.  Having said that, you should have paid prior to the move - those are the general T&C's associated with a local move.  The minute you brought up the stain on the couch, Moe determined you were not going to pay, and he asked for something he should have received before he completed your move.  Now I don't know how much you moved either - however the going rate for a 2 man crew is $119 per hour with a 4 hour minimum.  For 3 guys, it's $139 per hour - same minimum.  At $350, you paid less than the going rate, and you received service worthy of a $350 move.

Moe confescated part of my personal property and left with it in his moving truck. Moe is in the pratice of doing this, because he knows that the police will tell him that it is a "civil matter".  The more likely reason he confiscated your property is that you had not paid him in full.  There would be no other reason for him to do that unless you decided you didn't want to pay him.  And yes, it is a civil matter.

I do not know what was said , but it worked.  They asked the mover if you paid him, because if you didn't, then he would have had to return everything.  That's generally what they would ask.

I got the remainder of my property back deliberatly damaged. I did not get my Digital Piano returned to me, it was stolen by Moe. I have had to file an insurance claim because of all the deliberate damage he did to my property.  Movers don't deliberatly damage household goods.  Damage does happen, but if you think he did it because of your attitude, then perhaps you should consider adjusting your attitude.  Most movers would not  even do a move like yours for $350 at this time of year.  Now, you will be reimbursed for your damages at $0.60 per pound once you file a claim form.  It means things like a digital piano that probably weighs no more than 15lbs will get you $9 and you can't collect more than that under the law.  People sometimes ask me why the moving industry is the way it is today.  I tell them it's because of customers like you who want something done on the cheap; you won't pay what a mover should, so you find a guy like this.

I am not Moe's first victim and I will not be his last, because for some reason, he is being allowed to continue to do these things to other people. Many people have tried to warn others via reviews on Yelp and google. I want others to know to stay away from this man Moe and his bogus moving company.  The reason it happens is because there's nothing illegal about anything he did and because you decided to use this guy instead of paying more money to have a legit company do your move.  Each time consumers decide to move on the cheap, there are guys like this waiting for a call.  Of course you called and you simply feed the problem by calling him up to perform your move.  Yelp and Google have little to do with it.  Eventually, he'll close shop, reopen under a new name, and possibly not even use the name Moe.  So much for Yelp and Google, or your complaint.

The part that gets me is that you have one of the best moving companies in the entire USA located in Denver, or at least in Aurora; I won't put the name here because I don't want this to be an advertisement for them.  It might have cost you $1000 to perform the move, but nothing gets lost, nothing would have been damaged, and you would not have had to deal with surly people.Legitimate movers cost real money and they will tell you moving is not inexpensive.  Choosing the cheap route to have your items moved will cost you far more in the long run than if you had simply decided to choose someone legit to perform the move.