stuart watson northwest resolutions progressive mediation shocking behavior from mediatior , unprofesional and rude portland Oregon
We had a very negative experience with this mediator who works from the Resolutions NW office and also has his own mediation practice.
In our experience he behaved in completely unprofessional manner. The situation we went to him for help with became much worse because of his involvement. He seemed to have no concept of ethical behavior and wasted much of our time.
I'm shocked that they are in business.
1 Updates & Rebuttals
Stuart
Portland,Oregon,
United States
Dissatisfied Client
#2REBUTTAL Owner of company
Tue, November 28, 2017
As a professional community and divorce mediator with over 15 years experience, I am honored to support people through some of the most painful and vulnerable times in thier lives. While I can keep a conversation safe and productive, and guide people in negotiating and achieving their mutual goals, I ultimately cannot control what each person wants or says to the other, or the outcome if either person is not willing to negotiate.
I also cannot control people's sense of fear, heartbreak, betrayal and anger with being dragged into a divorce process by the other person. When this anger is occassionally directed towards me, as the mediator, I can absob it with compassion.
I work with hundreds of people per year, and consistely have above a 95% satisfaction rate with my skills (even when they are upset at each other), and I invite feedback at any time. While I have never received a written complaint from a client, I am mostly saddened that I have no idea who this person is, and that they did not choose to speak with me directly about their experience, so that I may have helped them get the support they needed.