Complaint Review: StubHub.com

I recently searched for tickets to see a football game. I wanted 50 yard line tickets because my wife had never been to a game and I wanted to have great tickets. I found tickets listed as being on the 50 yard line, 4th row. When I arrived at the game the tickets were on the 23 yard line, not even close to the 5o yard line. Since the listing was removed I have no way of proving that the listing was incorrect.

I emailed stubhub.com twice asking for a refund and received no reply at all. I finally called them and the deny that the listing stated the tickets were on the 50 yard line. They claim it stated they were on the 30, which was still not correct. It stated they were on the 50 and I am 100% positive of that because I poitnted it out to my wife and a friend who was there when I placd my order. I definitely will not do business with this deceptive company ever again and I would recommend anyone who does not want to get ripped-off to take a screen shot of any ad before placing an order. They can deny anything because the ads disapear after the tickets are sold. I was ripped-off!!!

Tom
Old Bridge, New Jersey
U.S.A.