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  • Report:  #1253842

Complaint Review: Stubhub

Stubhub They do not honor they're contracts portland Internet

  • Reported By:
    Chris D. — portland Oregon USA
  • Submitted:
    Wed, September 09, 2015
  • Updated:
    Wed, September 09, 2015

I recently sold 12 tickets on Stubhub.. they make you ship your tickets to the buyer within 24hrs and provide a shipping lable to track.  When the customer gets theyr'e tickets they begin the "process" of sending your money..  Here's the catch.  They snail mail your paymnt without anyway to track it!    It shows "processing" and changes to "check sent"  with a date when it was supposibly sent.  When the check should arrive and it doesnt they say that the U.S Postal lost it.  

Next step is the stop payment and re submit the payment process.  this is a Month long ordeal..  I recieved one of my 5 transaction checks. Iv'e called multiple times and they suggest the same thing although this time with a twist... One person says it hasnt shipped even though it shows on the website check sent...  One lady said "check sent means processing" What??!!  I let her know "processing means processing" and when it switches to sent, "that means sent" She quickly started back tracking..  She said I should open up a paypal account and re start the payment process even though my check were already in the mail?????  What a joke!  I have sense done so and shocker... The one paymnt i have recieved was the smallest out of the 5 transactions that i had... Also the last transaction.

They say up to 12 business day's.. At this point I'd love to just get half of my money back before the end of the year.. this started in late July and its now September 9th!  I just got off the phone with them again and they said i should recieve payment via paypal next week and if not to call back in then! hahahah!

In the mean time she did say they would waive my next service fee! hahah i just want my 2 grand!  What a ripoff!

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