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  • Report:  #1416383

Complaint Review: stuff4crafts

stuff4crafts 1467118 Ontario, Inc. stuff 4 crafts Changed order without authorisation. Grand Rapids Michigan

  • Reported By:
    Corey — Perth Western Australia Australia
  • Submitted:
    Tue, December 12, 2017
  • Updated:
    Tue, December 12, 2017

ill keep things short and simple:

- Bought 3 hot glue stick packs

- Later recieved refund for what they later said was for 2 of the packs, they decided to overcharge me.

- They changed my order without my authorisation

- They clamed to have sent an email saying what happend, they lied, I recieved no such email.

- Sent email asking whats going on and for a password reset,

I was told  they a tracking number and that's about it. AKA they made it clear they don't care about customer satisfaction after a sale.

 

So all up they overcharged, lied, showed they don't care about customer satisfaction.

 

2 Updates & Rebuttals


Corey

Perth,
Western Australia,
Australia

Untrustworthy joke of a business.

#3Author of original report

Tue, December 12, 2017

ill keep things short and simple:

- Bought 3 hot glue stick packs

- Later recieved part refund for what they later said was for 2 of the packs, they decided to overcharge me.

- They changed my order without my authorisation

- Sent email asking whats going on and for a password reset,

I was told  they a tracking number and that's about it. AKA they made it clear they don't care about customer satisfaction after a sale.

- They clamed to have sent an email saying what happend, they lied, I recieved no such email.

 - They REFUSED to refund 2/3 of the payment after they shipped only 1/3 of the order. Goes to show how terrorble they are.

 

So all up they overcharged, lied and showed they don't care about customer satisfaction.

 

 

 


Corey

Perth,
Western Australia,
Australia

Completely unprofessional business.

#3Author of original report

Tue, December 12, 2017

ill keep things short and simple:

- Bought 3 hot glue stick packs.

- Later recieved refund for what they later said was for 2 of the packs, no message saying why recieved.

- They changed my order quantaty and posted it without my authorisation.

- They clamed to have sent an email saying what happend in the PayPal case, they lied, I recieved no such email.

- Sent email asking whats going on and for a password reset,

I was told a tracking number and that if I don't get the package it't not their problem. AKA they made it clear they don't care about customer satisfaction after a sale.

 

So all up they overcharged, lied and showed they don't care about customer satisfaction.

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