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  • Report:  #656094

Complaint Review: Style Snaps

Style Snaps instant hemming for pants, Style Snaps advertised on TV and internet Connecticut, Internet

  • Reported By:
    MaryBeWary — Omaha Nebraska United States of America
  • Submitted:
    Thu, October 28, 2010
  • Updated:
    Thu, October 28, 2010

Style Snaps, advertised on TV and at their web site, sells a cheap little stick-on/ snap device that can help you avoid sewing a hem in pants, a quick fix. 
You're lured in by a display ad showing the cost is "$10 plus $7.99 P&H" --- but when the credit card order goes through you are charged $15.98 for "shipping." 
I contacted customer service and received a note back saying only, "read the fine print."
I wrote back immediately to cancel the order, but have not received a response.  Needless to say, I will be paying close attention to my credit card activity.

1 Updates & Rebuttals


Flynrider

Phoenix,
Arizona,
USA

How many did you order?

#2Consumer Comment

Thu, October 28, 2010

  The fact that the shipping charge was exactly double shines some light on the issue.  Typically the pitch goes something like this : We'll double your order for free, you just pay additional shipping and handling.    This company does offer 16 gadgets for $10 + $7.99 shipping.  They also offer to double the order for "free" if you pay an additional $7.99 S&H charge.    So, if you ordered the extra 16 "free" ones, they doubled the shipping and handling charge, as promised.

 

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