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  • Report:  #1298478

Complaint Review: Subway Elgin IL

Subway Elgin Illinois Had to cancel online order. They said they, subway, do not give refunds. They would not give managers name nor would they give the Stores operating # Elgin Illinois

  • Reported By:
    TNT Complete Facility Care — Elgin Illinois USA
  • Submitted:
    Thu, April 07, 2016
  • Updated:
    Fri, April 08, 2016

Had to cancel online order. Person to do pick up could not. Called store and was told Subway does not give Refunds.

They would not let me speak with a manager, they would not give me managers name, they would not give me stores operating #. They said there was nothing I could do. Guess what I'm doing something.

1 Updates & Rebuttals


Robert

Irvine,
California,
USA

Well you are doing something...

#2Consumer Comment

Fri, April 08, 2016

Unfortunatly the "something" you are doing is whining like a cry-baby.

You ordered food on line and couldn't get it, why should the Subway "eat" your mistake? 

Now, if you don't act like a total jerk to them, they may refund your money.  If they do great, but they are under NO obligation to do so.  Perhaps next time you double check to make sure that the person you are going to have go pick up the sandwiches..actually can.

Oh and by the way, by going on Subway's site and using their locator function you can find the specific Unit Number of the store as it is right in the details of each location.

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