Complaint Review: SUBWAY

Subway sandwich shops have traditionally rewarded customers for their loyalty by awarding points for purchases.  Customers could accumulate points on their Subway cards to be used for later purchases.

Apparently nthis rewards system was costing Subhway too much so they instituted a new system which is so complicated nobody can understand it.  Points now become tokens and who knows what you can do with them.

The only other explanation is that they hired somebody's idiot nephew and he screwed up the vsystem, including their website.

I had enoughnrewards points for a free sandwich, and they wiped out mmy points.  It's not the money, it's the fact they are screwing the public. 

I'll buy my fast food elsewhere other than Subway.