Complaint Review: suddenLink

I was quoted a total price for tv, dsl, and phone service of $111.57 per month with no installation charges for a period of 12 months for the middle tier of services and then it would go up $25 per month.

I received my first bill on 5/14/2015 and it was $136.14 and did not include installation charges. That is $24.57 more than I was quoted when I ordered the service. I called in and they said they could reduce the bill by $12.50 per month but I would have to sign up for easy pay which I was not informed of and also still above the price I was quoted when I ordered the service. I would not have a problem with the easy pay but I refused because that was not part of the original agreement.

I plan to cancel the service right away but I am very disappointed with the way they conduct business and I have been very inconvenienced by their actions. Beware!!!!

Pat, Tool, TX