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  • Report:  #1477652

Complaint Review: Suddenlink Communications

Suddenlink Communications Fraudulent and deceptive customer service/advertising Cincinnatti Ohio

  • Reported By:
    Joseph — ALEXANDRIA Louisiana United States
  • Submitted:
    Wed, April 24, 2019
  • Updated:
    Wed, April 24, 2019

I called customer service due to having a connection issue with their internet. They scheduled a technician to be at my location between 10 am and 12 noon. I received a call at 9:59 am informing e that the technician was on their way or I could cancel the call and not be charged a $60 service fee! I cancelled the call! This is outrageous!

It's also false and deceptive!

They not only make fraudulent claims in their online and television advertising, they also overcharge their customers for ALL their services!

Respond to this Report!