Complaint Review:
sugardaddyforme.com
sugardaddyforme.com $.99 5 day "trial" is a scam. In spite of timely cancellation, company billed me for a full month and did not respond to numerous complaints. Internet
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Internet
United States of America
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sugardaddyforme.com baited me to upgrade my inactive membership with a 5 day $.99 trial offer, and then charged my card $54 even though I cancelled before the end of the trial. They did not respond to several emails to their "customer service" to seek a refund or at least an explanation, and the excuse they've posted to other similar complaints here to the effect they are too busy to be responsive is lame. They are either full of crap or need to hire more people to deal with fraud complaint volume lol. BEWARE OF THIS FRAUD..
4 Updates & Rebuttals
sugardaddyforme scam
lynbrook,New York,
United States of America
sugardaddyforme.com
#5Author of original report
Sat, January 19, 2013
I had reported that sugardaddyforme charged my credit card for a full month of service ($54) after I had timely cancelled a $.99 day trail offer for 5 days. I am pleased to report that the website reviewed my post here, had their customer service representative contact me, and, after reviewing my account, fully refunded the $54. While the site has work to do to fix some customer service issues, ultimately they were accountable and came through, and I would use their service again.
Sugardaddyforme.com Manager
United States of AmericaSugardaddyforme.com CS
#5UPDATE Employee
Tue, January 15, 2013
I apologize for your inconvenience. I do not know why you did not receive a reply when you contacted her. Please feel free to contact me directly at hartang@gmail.com and I will personally look at your account.
Thank you,
Angel
Sugardaddyforme.com
Customer Service Manager
sugardaddyforme scam
lynbrook,New York,
United States of America
Email suggestion..sugardaddyforme.com
#5Author of original report
Mon, January 14, 2013
I sent an email to this address weeks ago with my complaint, and did not receive a response, thus the ripoff report....seems to me you're either not trying to hard, you're being bombed with complaints, or both. In any event, I'm still out my $54..
Sugardaddyforme.com Manager
United States of AmericaSugardaddyforme.com CS
#5UPDATE Employee
Fri, January 11, 2013
I am sorry to hear you have had an unpleasant experience visiting our site. I sincerely apologize for the difficulties you experienced with canceling our service.
Please contact our site administrator at kasaundral@live.com with your username and/or the email address you provided when you signed up for immediate assistance. We are actively working with our staff to improve their performance so that emails do not continue to be overlooked.
Thank you,
Angel
Sugardaddyforme.com
Customer Service Manager