sugardaddyforme.com This dating website charged my credit card a membership fee, but failed to activate me. Their customer service email and phone never respond to my repeated complaints. Calabasas Internet / US Nationawide
Last Tuesday I paid $33 by credit card, which was the first month's membership fee. A few minutes later, I got a automated email message from them saying I had to change my user name, and until that happened my profile would not be activated.
(This is a quote from the email
From: cs@sugardaddyforme.com
...
date Tue, Jul 15, 2008 at 10:18 PM
subject Your username
mailed-by sugardaddysite.com
Reply
Hello
Using both your first and last name as a username is considered to be a safety issue. Please choose a new username ....Your profile has been declined due to the content of your Login Name....... Please reply [to this email] as soon as possible with a new login name you would like to use. Once we received your reply we can change the login name... Thank you,SugarDaddyForMe Customer Service
)
Anyway, I immediately replied but never heard from them again. The profile is still inactive. I emailed support again three more times over the last week, I also phoned their customer support desk several times. In fact the last time I phoned, their phone message machine was full. I suspect they have gone bankrupt and left their offices.
I am going to ask my credit card provider to reverse the payment of course.
Eliotc
San Diego, California
U.S.A.