Complaint Review: Sulake Habbo

I was banned from playing this game unfairly. I was accused of something I did not do. After spending lots of time and money on this online game called "Habbo" I was banned without proof or help. I tried contacting everyone I knew and their help service. All of which were not help at all and did not even attempt to look into my ban for me. I would like my ban to get looked into because I did nothing wrong and it is permanent.

I was told I was banned for scamming. The real story is that I had more than one account all of which I owned and share with my boyfriend. We shared our main accounts friendly with each other and kept a storage account between the both of us for extra online items. I was in a room on the game (alone) working on building a cool room for a few hours (trading items from our storage onto my main to build the room), when I suddenly got banned. My boyfriend and I are completely fine with sharing our earnings and therefore my so called scamming was directed to myself? Which does not make sense to me, and defiantly getting a permanent ban is very unfair. 
 
The website is www.habbo.com, thanks for reading.