Complaint Review:
Summer Winds Resort Services LLC
On January 15th 2010 I signed up for information only with a Summer Winds Resort Services information booth.
On 18 January 2010 I was contacted by Summer Winds via phone. I was sold a 3 day and 2 night vacation package with perks for dinner, and entertainment. One of the requirements for me was that my annual income was $40,000.00 a year. I told them three seperate times I did not make $40,000.00 a year. All three times I was told not to worry about it. I let them have $139.00 from my account for the vacation package.
I later received a letter from them telling me how to set up my vacation. The letter also stated the requirements for me. The ones I was previously told not to worry about.
On November 17th I contacted Summer Winds to set up my vacation and was advised I could not do it as I was not qualified as per my not having an annual income of $40,000.00 a year.
I feel they lied to me and deceived me to get my money and had no intention of giving me the vacation promotion. Bait and con ! They also told me they give no refunds. I have since talked to others who said they had similar experiences with them.