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  • Report:  #269322

Complaint Review: SummerBayResorts.com

SummerBayResorts.com, Summer Bay Resorts Outlined a Florida Cruise vacation, took my money by credit card, told me to register online, can't get into website Internet

  • Reported By:
    Toms River New Jersey
  • Submitted:
    Wed, August 22, 2007
  • Updated:
    Thu, July 09, 2009
  • SummerBayResorts.com
    Summerbaygetaways.com
    Internet
    U.S.A.
  • Phone:
    888-782 9847
  • Category:

On April 17, 2007 I was called on my cell phone by a company called Summer Bay Resorts. They outlined an 8 day vacation that included 4 days/3 nights in Orlando, including either a car rental OR 2 days at Disney World; 2 nights at Daytona Beach; and a cruise and stay at Palms Inn, Bahamas. They told me I had 18 months to take this vacation.

After taking my credit card number they gave me their Customer Service Number, hours of operation, and Web address. Their hours of operation are Monday to Friday 9 AM to 8 PM and Saturday 2 - 6 PM EST, they said. They told me to register online with the confirmation number they provided and told me I could log in after 72 hours.

Due to being busy and I kept forgetting to register, I finally went online to register on August 22, 2007. I was unable to get onto their website and instead was directed to a Yahoo web called Ripoff. So, I'm assuming that I've been ripped off!

Maria
Toms River, New Jersey
U.S.A.

2 Updates & Rebuttals


April

Orlando,
Florida,
U.S.A.

update

#3Consumer Comment

Thu, July 09, 2009

I thought I was supposed to use confirmation number as well, turns out you use the phone number you registered with.


Youonlygetwhatyougive

St.louis,
Missouri,
U.S.A.

www.summerbayresort.com

#3Consumer Suggestion

Tue, December 11, 2007

The summer bay websites are as follows:
www.summerbayresort.com
www.summbaygetaways.com
www.mysummerbay.com

Check'em out. Call 1888stayvip for more information.

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