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  • Report:  #1423335

Complaint Review: SUMMIT BROADBAND

SUMMIT BROADBAND Problems with system since instillation.. Worse customer service on all issues. Only source able to contact is bottom personell. Orlando Florida

  • Reported By:
    RONALD — NAPLES Florida United States
  • Submitted:
    Tue, January 16, 2018
  • Updated:
    Tue, January 16, 2018
  • SUMMIT BROADBAND
    4558 35th Street
    Orlando, Florida
    United States
  • Phone:
    239-444-0400
  • Category:

There has been a constant issue with pixelating, loss of signal, sound distortion, off air with no reception.  You can only report it to a service represenative that can only push a button to try to resolve issue.  No technical support to be able to speak with.   The latest issue is as soon as the temperature drops in to the 60 degree range the stations start pixelating and finally lose visual and sound.  "station is temporairly off air, please try back later" By the time they are sending a repairman it is back to operating normal.  It has to be an outside issue as the internal temperature inside the dwelling remains constant.

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