Summit Merchant Services TMG rip me off by misrepresentation Richardson Texas
i met with a rep. she convinced me to switch,, i filled out the forms wrote a check for 95.00 (suppose to be for annual fee and if i paid it now i would nolonger be charged the annual fee) so after about a week of waiting i called and was told i had to supply some more credit info..this is where i dont understand what my credit history has to do with them processing someone elses cc for services i render...now i decided it was fishy so i am canceling the whole thing then i get told the 95.00 is a processing fee and non refundable...well on the contract it is listed as annual fee not processing fee...and a few lines beside the annual fee is a line that says processing fee thats says its nonrefundable...they already have my 95.00 now i have paid for an annual fee for a service that i wont have..with a company i wont do business with if it was offered to me for free...all i want is my stupid 95.00 back and for them to never set foot in my business again or call me.
Star
jacksonville, Arkansas
U.S.A.
1 Updates & Rebuttals
Mark
Palm Coast,Florida,
U.S.A.
Just so you know...
#2UPDATE Employee
Fri, March 27, 2009
The 95.00 is listed on the application as an Application fee. This is paid directly to the agent as a recompense for their time i putting the app together. The application does state that it is non-refundable. (just so you you know I tend to waive or reduce the application fee, I have spent 4+ hours at a merchants location so they understand what they are doing. I feel that my expertise is well worth the 95 dollars but I try to not put undo on merchants
Blessing,
Mark